Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders as quickly and efficiently as possible.
Order Processing Time
All orders are processed within 24-48 hours after order confirmation. Orders placed on weekends or public holidays may require additional processing time.
Delivery Time
Estimated delivery times are:
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Major Cities: 2-5 Business Days
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Other Cities & Remote Areas: 3-7 Business Days
Delivery times may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
Shipping Charges
We offer shipping charges as displayed at checkout. Any applicable shipping fees will be clearly mentioned before you complete your purchase.
Cash on Delivery (COD)
Cash on Delivery is available in selected areas. Customers are requested to ensure that the provided contact number and shipping address are accurate for successful delivery.
Order Tracking
Once your order has been shipped, you will receive tracking information via SMS, WhatsApp, email, or phone call (where applicable).
Failed Deliveries
If the courier is unable to deliver the package due to an incorrect address, unavailable recipient, or multiple failed delivery attempts, the order may be returned to us.
Delayed Shipments
While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.
Damaged or Missing Items
If you receive a damaged product or if any item is missing from your order, please contact us within 24 hours of receiving your package so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team.
Thank you for choosing our store.